'Meet Now' Features - Video or Phone Meeting

Healthcare providers can have video or phone meetings with others (specialists, clinicians, patients, patient's family members or caregivers).

• These have no connection to patient info, history, past consultations, consultation notes, or patient records. 
• A short note can be added by the meeting host for future reference after the meeting completes.
• These are meetings, not virtual patient consultations - which are connected to patient records.
• Invited participants do not require an account in the SK Virtual Visit app or platform.
• Meeting info, such as type (video/phone), participants, date and a short note (if added after the meeting ends) are stored under 'Meet Now' > 'Past Meetings' for future reference.  There, a 'Search' feature is available with criteria such as participant name, date range, care team member, and meeting type.

VIDEO MEETING FEATURES:

• Multiple participants can be invited and join. 
• Other participants may be added by video while the meeting is in progress.
• Other participants may be added by phone while the meeting is in progress. 
• If the meeting host prematurely exits the meeting, a new meeting will have to be started with new invitation info, which will have to again be emailed to all invited participant(s).  There is an added permission that helps to prevent this.
• If participant(s) drop from the video meeting inadvertently, they can rejoin as long as the meeting host is still present.
• The host can mute any or all participants.
• The meeting host can remove a participant at any time.  That participant will then not be able to rejoin.

PHONE MEETING FEATURES:

• Phone meetings are between two participants.
• The phone call is made directly from the SK Virtual Visit platform.
• Although initiated in the platform, an actual phone line is used, not voice-over internet protocol (VoIP) - helpful for those whose internet has low bandwidth or those who have trouble initiating a video call.
• The meeting host's phone number remains hidden.
• A record of the phone meeting is stored under 'Past Meetings' for future reference.