How Can I tell if My Internet Connection (Network/Bandwidth) is Not Sufficient?

April 17, 2025 09:00

SK Virtual Visit requires an internet connection and a weak connection can result in issues accessing parts of the application or being able to see or hear people. An easy way to test your connection is to navigate to:

https://www.sasktel.com/internet/speedtest/hsst.html

This will tell you your speed, which you can compare against the following:

Excellent 1280x720 - 1000kbps (or 1Mbps)

Acceptable 1280x720 - 350kbps

Acceptable 320x240 - 150kbps

If you are not able to match these speeds or are unable to complete a test due to lack of bandwidth, you may need to talk to you Local IT or your internet service provider.

NOTE: it is best to complete this test in the location where you work as bandwidth can change due to the proximity you may have to the router or modem.