ALL USERS: A stable Internet connection
CLINIC & HEALTHCARE PROVIDER USERS: a computer or laptop with all updates installed
Please note: As a Health Care Provider you can only conduct patient virtual consultations via SK Virtual Visit from a desktop or laptop. If you wish to use a mobile device, you must be invited to join a virtual meeting (which does have limitations).
Invited to a Patient Consultation/Video Meeting Using the Mobile App
Is There a Mobile Version of the Platform for Healthcare Providers?
Operating Systems:
How to Check for Your Laptop/Computer Operating System Version
- Apple OS X Sierra or higher (v10.12+)
- PC Windows 10 or higher
Browsers:
How to Check for Your Laptop/Computer Browser Version
- Safari Browser with Version 11 or higher
- Google Chrome Browser with Version 56 or higher OR
- Edge Browser with Version 79 or higher OR
- Firefox Browser with Version 44 or higher OR
Note: Internet Explorer is not supported
PATIENT/CITIZEN USERS: a smartphone, tablet or computer (computer requirements as above) with all updates installed
Operating Systems:
How to Check that the Latest Updates are Installed on Your Mobile Device
- Apple IOS v13 or higher
- Android 6.0+ API Level 23 or higher
Features:
- A video camera with h.264 or Vp8 support
- An audio microphone, speaker or headset device. A Bluetooth or detachable headset or microphone may be required if the device being used does not have these features built-in
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