I Have Been Waiting in My Consultation for Quite Some Time and Cannot Wait Any Longer - How Do I Reschedule My Appointment?

Step 1 - Type a chat message into the consultation letting your healthcare provider know you cannot wait any longer and will need to reschedule. 

Step 2 - Leave the consultation and return to the Home Screen, select 'Menu' (on mobile or web) or 'Account' (on web laptop/computer) and click 'Logout' to properly close the 'SK Virtual Visit' system. 

Mobile device:                                                  Web on laptop/computer:

                 

Step 3 - Call your healthcare provider’s clinic directly to reschedule your appointment.