Why Was My Virtual Appointment Cancelled?

• Your physician is unavailable due to an emergency or unforeseen event.
• You did not arrive on time for your scheduled appointment time.

What to do:

• Call your practitioner’s clinic directly to reschedule your appointment. 
• If patient self-booking is enabled in your clinic, you may reschedule a new appointment yourself through the SK Virtual Visit app. 

Can I Book My Own Appointment using 'SK Virtual Visit'?