I cannot make a payment

Please check the following and make sure that:
• there is no bank issue
• all credit card details are correct on the payment confirmation page and
• credit card is valid with enough balance
• the expire date is entered correctly as year then month (YYMM)
• Try to pay again using another card,
• Check the internet network or try another internet browser

In case the issue is still actual please do the following:
• Please send the issue to [e-mail] and provide us with passport number and screenshot for the error.